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On-Premise Ordering
Multiple ways to order food
Table Ordering
Kiosk Ordering
Counter Service
Drive-Thru
Discover the future of restaurant technology with BigZpoon’s comprehensive on-premise ordering solutions. Our platform supports a variety of modes, including table-specific QR codes, kiosk ordering, drive-thru systems, and more—designed to enhance operational efficiency and elevate guest experiences.
What truly differentiates our solution is advanced menu personalization. Empower your guests to effortlessly find and customize their orders to suit their unique dietary preferences, driving satisfaction and loyalty.
Partner with BigZpoon to optimize your restaurant operations, increase revenue, and deliver a seamless, personalized dining experience for every guest.
ON-PREMISE ORDERING FEATURES
Personalized Menus
Individually personalized menus based on dietary persona of each individual guest.
Proactive recommendations and Filtering of Menu items and choices for suitability.
Proactive alerts when unsuitable items or choices are selected.
Detailed ingredients, allergens, cross-contact and nutritional information.
Digital Dietary Persona
Your guests' dietary restrictions and preferences can be captured and securely stored on their phones as Digital Dietary Persona.
Guests can use this persona to quickly pull up their personalized menus by tapping their phone on NFC device in the restaurant.
Table Ordering with Open Tab
For table ordering, guests can open a tab by scanning the QR Code on their table, and keep ordering without having to pay each time an order is brought to their table. They can close the tab to settle their bill at the end of their visit
Payment Processing
Your guests can pay with Debit Card, Credit Card or cash to settle their bill. They can also add the tip to their payment.
The credit card information is securely stored with the guest's digital dietary persona. There is no need for them to show or tap their card.
Staff Communication
If the guests at the table want to talk to a staff or order a glass of water they can press a button on their phone. The staff is instantly notified about the request.
Multi-party Ordering
For a large group seated at a table, multiple people can open a separate tab each, order their food, and pay separately.
For the kitchen staff and servers, all the items for the table are combined into a single order for convenience of processing.
Backoffice Integrations
End to end processing of online orders is a complex workflow that involves your staff, kitchen systems, POS and financial systems.
Our software seamlessly integrates with other third party systems that you use, such as POS, Kitchen Printers, Menu Display Boards, Online Order Processing systems, and Financial Software.
Kiosk Based Ordering
Customers who have their BigZpoon Dietary Persona stored on their Mobile Phone wallets can activate the personalized menus matching their dietary requirements by tapping their phones and order from in-store kiosk stations.
These kiosks can also be installed as outdoor ordering booths for Drive-Thru lanes.
BENEFITS
Opex Reduction
Faster Order Processing
Shorter Wait Time 
Improved Order Accuracy
Increase in Customer Loyalty
