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Off-Premise Ordering
Multiple ways to order food
Delivery
Pickup
Curbside
We support all modes of Off-premise ordering for restaurants. You can get your food delivered, or have your guests pick it up. We even support curbside pickup.
What makes our solution special is the power of menu personalization which empowers all your guests to make the right food selections to fit their own special dietary requirements.
Increase your customer loyalty and sales with BigZpoon’s Off-premise Ordering Solutions.
OFF-PREMISE ORDERING FEATURES
Personalized Menus
Individually personalized menus based on dietary persona of each individual guest.
Proactive recommendations and Filtering of Menu items and choices for suitability.
Proactive alerts when unsuitable items or choices are selected.
Detailed ingredients, allergens, cross-contact and nutritional information.
Order from any device
Restaurant guests can place orders from their mobile phone, tablets (iOS or Android) or laptops (MacOS or Windows).
Our adaptive app seamlessly makes the experience with each device just like a customized native app.
Guests can use their dietary profile stored in our system to quickly pull up their personalized menus by tapping their phone on NFC device in the restaurant.
Delivery Enablement
Deliver Food to your Customers without incurring ANY COST! Restaurant customers can choose from any of the available food delivery service providers in your area based on cost or other factors.
Our automation engine manages all coordination between your customer, your staff and delivery service providers.
If you have your own delivery crew, you can use our delivery management software to manage the entire delivery process.
Pickup Support
If your customer wishes to pickup the food, our automation engine manages all coordination between your staff and your customer.
We even support Curbside Pickup features.
Backoffice Integrations
End to end processing of online orders is a complex workflow that involves your staff, kitchen systems, POS and financial systems.
Our software seamlessly integrates with other third party systems that you use, such as POS, Kitchen Printers, Menu Display Boards, Online Order Processing systems, and Financial Software.
Payment Processing
Your guests can pay with Debit Card, Credit Card or cash to settle their bill. They can also add the tip to their payment.
The credit card information is securely stored with the guest's digital dietary persona. There is no need for them to show or tap their card.
BENEFITS
Opex Reduction
Faster Order Processing
Shorter Wait Time 
Improved Order Accuracy
Increase in Customer Loyalty
